Shipping and payment of goods

The price of the goods is indicated in the seller's online store at www.indcom.cz and in the email confirming the ordered goods.

The prices offered in the online store www.indcom.cz apply exclusively to orders generated through this online store www.indcom.cz.

All prices listed in the catalog are in the format (price without VAT), while the VAT for the given goods is 21%.

The price of the goods and any costs associated with the delivery of the goods according to the purchase contract can be paid by the buyer to the seller in the following ways:

• in cash at the delivery warehouse at Pelhřimovská 11650, 396 01 Humpolec;
• in cash on delivery at the place specified by the buyer in the order;
• cashless in CZK by transfer to the seller's account No. 107-170800297/0100, maintained at Komerční banka (hereinafter referred to as the "seller's account"); or cashless in EUR by transfer to the seller's account No. 107-9033860227/0100 held at Komerční banka (hereinafter referred to as "the seller's account")
• cashless via the PayPal payment system;
• cashless by payment card;
• The invoices contain a QR code that can be scanned with a mobile phone and paid directly using the bank's mobile application. Now this standard is supported by Raiffeisenbank, Komerční Banka, ČSOB, ERA, Air Bank, Česká spořitelna, Fio banka, ZUNO, Equa bank.

   

   

Along with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. These costs are calculated by the seller and the buyer will be informed of them when the order is executed and confirmed. In the case of non-cash payment to the seller's account, the buyer is obliged to pay the purchase price of the goods before the seller sends the goods. In the case of payment in cash or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract.

Delivery conditions:

Delivery to the designated address is provided by the seller throughout the territory of the Czech Republic and the Slovak Republic. The cost of transporting goods varies depending on the chosen method of transport. The specific method of delivery is chosen by the buyer himself. For the delivery of the ordered product, the online store www.indcom.cz uses established carriers, the express parcel service PPL, Geis and DPD.

Deliveries of the subject of performance will be made as soon as possible, depending on the availability of the products and the supplier's operational capabilities. The standard delivery date is 1-2 working days from order verification, the maximum delivery date is within 5 working days for goods marked "in stock" on the online store. Failure to meet the delivery date gives the buyer the right to withdraw from the purchase contract and request a free cancellation of his order. This notice must be in writing and must be sent by e-mail to obchod@indcom.cz.

Buyers can track the shipment status on the websites of PPL, Geis and DPD.

The seller sends the ordered goods to the address specified in the order (registration on the online store).

The buyer is obliged to inspect the goods immediately upon receipt. If the buyer discovers the incompleteness of the delivery (number of packages), obvious damage to the packaging or products, he is obliged to immediately inform the seller or the delivery person of this fact.

In the event of a difference in the quantity and type of the subject of performance or its obvious damage, the buyer is obliged to report this defect to the seller immediately, but no later than within 2 working days of handover. The seller does not have to take into account later complaints of this type.

The buyer is obliged to check the serial numbers (if the product is marked with a serial number) of the subject of performance with the record indicated on the attached document when taking over the subject of performance, inspecting it and subsequently putting it into operation. He is obliged to notify the seller of the detected difference, no later than 2 working days after taking over the object of performance. The difference between the serial number of the product and the serial number given in the delivery note or on the counter is a reason for the rejection of the claim.

If the buyer does not take over the ordered goods without prior cancellation of the order accepted by the seller, he undertakes to pay the costs of transporting these goods in full, including packaging costs, within 14 days of receiving payment instructions.

According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in the event of a technical failure, then within 48 hours at the latest.